Appointments can be made by telephoning the surgery, booking online or in person at reception.
For our General Practitioner , Advanced Nurse Practitioner and Physician Associate appointments we operate a 'book on the day' appointment system where appointments for the day are released at 8am, although there are a small number of pre-bookable appointments for those who have to plan ahead.
Many of the problems dealt with by nurse practitioners may be perceived by patients as requiring a doctor’s input. This may well still be the case in other practices. We will not ask you to see a nurse practitioner unless we feel it appropriate. The more information you give when arranging appointments the better. For more information on the types of conditions that can be seen by a nurse practitioner please click here.
All patients are registered with the practice and not with a specific doctor but patients may express a preference to see a particular doctor when making an appointment. However, should the doctor of choice be unavailable, you will be offered an appointment with another GP. You may prefer to wait to see a particular GP although this will result in waiting longer.
- If you have several problems and think you need more time, please let the receptionist know.
- Each appointment is for 1 person only.
- If you wish to see a particular doctor you may need to wait longer especially if that doctor only works part-time.
- If you need to be seen urgently please ring as early as possible in the day.
- If you arrive 10 minutes or more late for your appointment you may be asked to re-book. Whilst we will offer you an alternative appointment it will not automatically be with the same doctor or nurse but with an alternative.
The doctors also offer short telephone appointments that are pre-bookable in advance for simple advice e.g. test results where a face-to-face consultation is not required. To arrange a telephone appointment please contact the surgery. Unfortunately we are unable to give you an exact time when the doctor will call you.
Should you be unable to keep an appointment, please contact the surgery to advise of a cancellation giving as much notice as possible so that the appointment may be offered to another patient.